Over the last five years, tech giants like Meta, Google and Apple have taken significant steps to address user privacy concerns. While these changes benefit user privacy, they’ve made it harder for marketers to effectively target audiences on ad platforms. For example, if a user opens an email on an Apple device, that information remains hidden. Similarly, on Google Ads, it’s becoming harder to track which specific keyword or network (search, display, YouTube etc.) led to a conversion.
Building your own database gives you direct control over how and when you communicate with your audience. You can segment your audience and send personalised messages at the right time. Plus, you can upload your database to ad platforms like Meta, Google, LinkedIn and TikTok to reach new and more relevant audiences. As privacy measures tighten globally, owning your audience data is becoming a competitive advantage for most businesses.
Lead magnets are a proven strategy for expanding your database. Offer something valuable in exchange for your audience’s contact details. Here are a few examples:
E-books or whitepapers: In-depth guides or reports that solve your audience’s pain points.
Free trials or demos: Give potential customers the opportunity to experience your product or service firsthand.
Exclusive content: Offer templates, tools or premium articles that users won’t find elsewhere.
Your lead magnet should provide enough value to encourage users to willingly share their email addresses. When you offer something truly helpful, users will see the benefit and develop trust in your brand in return.
Contests and giveaways are fantastic for expanding your database while building brand awareness. Ask participants to provide their email addresses as part of the entry process. You can also encourage them to share the contest with their network for bonus entries, further amplifying your reach.
Quick tip: Ensure you have the right legal documents in place to run a competition in your region.
Events are a fast-track way to build your database. If you sponsor an industry event, you may gain access to the delegate list, giving you a fresh batch of contacts to engage with. Keep this segment engaged with post-event emails and possibly exclusive content that keeps your brand top-of-mind.
If you’re attending an event, ensure your team actively collects contact details during networking. But don’t stop there - update your CRM right after the event to keep your data fresh and actionable.
Live webinars are a cost-effective way to grow your email list. Choose a topic broad enough to appeal to your target market and promote the event across your social media channels, through PR and to your existing database. This approach not only attracts new users but also positions your brand as a thought leader.
A VIP or loyalty program is a great way to encourage sign-ups and generate new contacts. Special discounts, early access to products or loyalty points can attract prospects to provide their email addresses. This could include a discount on their next purchase, a birthday offer or an exclusive time-bound sign-up deal.
Partner with influencers or complementary brands to run cross-promotion campaigns and tap into new audiences. You could offer a joint giveaway or exclusive content, with both parties promoting the offer to their email lists and social media followers.
You can co-brand content or even send a dedicated email to your partner’s database. Just ensure the offer is compelling enough - like a webinar, event or a valuable lead magnet.
If your business operates in physical spaces (like stores, events or pop-up shops), make sure you have sign-up forms or iPads handy to collect email addresses. Offering small incentives like a discount or freebie can boost sign-ups. For B2B businesses, this could be as simple as collecting emails during networking events.
Don’t overlook the power of email signatures. Include a call-to-action (CTA) in the signature of all employee emails. This simple step ensures that every email sent is an opportunity to grow your list, particularly when corresponding with prospects or partners.
Hosting a survey relevant to your industry is another effective way to grow your database. Invite participants to share their insights and collect their email addresses with the promise of delivering the results directly to their inboxes. This creates a win-win: valuable data for you and meaningful insights for your audience.
Your website should make it easy for users to sign up or subscribe. Here are some tips to improve your UX to increase your database:
Pop-ups - when done right - can also be effective, particularly when timed around a user’s behaviour on your site.
As privacy measures continue to evolve, growing your first-party database is essential, not optional. By implementing these tactics, you’ll not only grow your list but also build brand awareness within an engaged audience that’s more likely to convert.
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Eshita is the Head of Marketing at Rocket Agency. She is also the Email Strategist for client projects. Eshita has been a finalist at the B&T Women In Media awards in the marketing category for her success in scaling Rocket’s own marketing efforts.
Previously, Eshita was the Marketing Manager at SalesITV where she was responsible for executing the marketing strategy and operations focused on lead generation, lead nurturing and sales conversion for a training business offering a saas product.
She has in-depth experience in monetising owned media channels via email, CRM, copywriting, public relations, as well as scaling and running successful online webinars. What’s more, Eshita’s experience working closely with sales teams has enhanced her skillset as a proficient marketer that achieves impressive results.
Everything an in-house marketer needs to craft a winning digital marketing strategy in 2024.